Our phone lines are open on weekdays from 09:00-15:00 GMT+2.
The subscription is an automatic process, where you’re pulled from the credit card you added, in regards to what subscription you purchased. You can also freeze the susbcription for free, and it will not remove any time of your pre-ordered period if you pre-purchased 1 or 2 years. You can freeze your subscription for 5 months at a time.
We are sending products every weekday, so you will get the device in your mail within 1-3 days after placing an order! We ship worldwide.
The amount of data included in the subscription is unlimited! This is only reserved for our Tail it devices, and you can not use the SIM-card in your phone or other devices.
You can easily activate the device in one country, and then use it in a different one. As an example, if you’re in France, but activated the device in Canada, it will work both in Canada and France!